Martha’s Vineyard Rental Information


Arrival

Traveling to and from the island involves planning.  Travel is either by ferry boat or air. If you are planning to bring your car to the island you will need to contact the Steamship Authority for reservations. Please ask your agent about your transportation arrangements, they know the ins and outs and are happy to help you with your reservations.

Your arrival package, with keys and directions to you home, will be available at our office by 2:00 PM on the day of your arrival (unless other arrangements have been made with your agent)

Cancellation Policy:

In the event you must cancel your reservation, notify our office immediately by telephone, and then follow up with a letter.  Cancellations must be in writing and may be emailed or faxed.  We will make every effort to re-rent the property, however we cannot guarantee re-rental.  If we are able to re-rent the property, all monies (less cancellation fee of 20% of the rental portion of the reservation) will be returned to you after our receipt of the re-booking payment.  If we are unable to re-rent the property you are responsible for the full amount of your rental.

Cleaning:

Cleaning policies vary from home to home. Some homeowners include reasonable departure cleaning in their rental rate, others charge a flat fee and still others have the departure cleaning deducted from the security deposit.. Please check with your agent for the policy applicable to your vacation home.

Rental Procedures

Once you have chosen your vacation home and we have established availability with the owner we will immediately mail, fax, or e-mail your lease, with rental terms, to you. Please read the lease carefully, it is a legally binding contract. If not understood seek competent advice.

To confirm your reservation, 50% of the total rental rate plus the office administrative fee are due with signing of your lease. Payments may be by personal check, cashiers check, or wire transfer. Reservations made within forty-five (45) days of arrival must be paid in full.

The balance of your rent, plus the security deposit will be due forty-five (45) days prior to your arrival. 

Security deposits shall be refunded no later than sixty (60) days from the date of your departure providing no violations of the lease have been observed. We will make every effort to check your property before your arrival and after your departure.